If you’re nervous about your item being a counterfeit, let us put your mind at ease: at Videdressing, the fight against counterfeits is our fight.
Using the artificial intelligence technology we have developed, with the help of our specially-trained anti-counterfeiting team, we make every effort to detect counterfeits and prevent them from being listed. As a result, the authenticity of 99.9% of items sold on our website is never challenged or declared void by Videdressing after the transaction.
If you have any doubts, Videdressing undertakes to perform a physical inspection of the item purchased on the platform at any time, even years after the purchase. If our team determines that the item is not genuine, the buyer is refunded. That’s our famous Guarantee of Authenticity–and it's valid for life. It’s that simple!
Was your night out on the town cancelled and you’ve find yourself with a pair of sequin trousers in your arms (or even on your legs)?
Don’t panic. Videdressing is the only second-hand platform to offer you the benefit of a Monday Back Guarantee which is valid for 2 full days after receipt of your item, and for most brands*.
You simply have to request a return and return the item with 48 hours. We will reimburse you as quickly as possible, so that you can go back to finding your perfect fit item!
Satisfaction evaluated by
more than 50,000 client reviews
* The guarantee does not apply to the following categories: underwear, socks, tights and swimwear due to hygiene reasons, as well as hand-delivery items because they’ll have already been worn!
Since 2009, no less than 1.5 million users have trusted in Videdressing to renew their wardrobe.
Therefore, the sellers have already earnt more than 100 million euros, whilst the buyers have saved on average 67% of the sale price. Better than the lottery and a raffle combined.
And thanks to reviews left by users, you can launch into your Videdressing adventure without any worries at all!
